(Updated in accordance with Amendment No. 13 to the Israeli Privacy Protection Law)
Welcome to the A.R.IMMIGREALTY website – https://ec-passport.co.il/
The website is operated by the A.R.IMMIGREALTY consulting agency, hereinafter referred to as the “Agency.”
We attach great importance to protecting users’ privacy. This Policy explains what information is collected when you use the website or receive our services, how it is used and stored, with whom it may be shared, and what rights you have under applicable law.
1. Information We Collect
When you contact us through the website, by telephone, WhatsApp, Telegram, or email, we may collect information that you voluntarily provide, including:
- Full name.
- Telephone number.
- Email address.
- The content of your enquiry.
- Information concerning the requested service.
- Country of citizenship or residence.
- Marital status and information required to assess eligibility for a service.
As part of providing the services, you may be asked to provide documents such as a passport copy, identity card, birth certificate, marriage or divorce certificate, certificate of marital status, immigration documents, and other documents required for marriage registration, apostille services, translation, document authentication, or regulation of status.
The website may also automatically collect technical information, including your IP address, browser type, device type, operating system, pages visited, browsing times, and the source from which you reached the website.
2. Purposes for Which Information Is Used
Information may be used for the following purposes:
- Responding to enquiries and contacting users.
- Conducting an initial assessment of eligibility for a requested service.
- Providing consultations, quotations, and service information.
- Preparing an engagement agreement and coordinating payment.
- Organising marriages abroad or online marriages.
- Handling translations, apostilles, authentication, and legalisation of documents.
- Coordinating with authorities, registrars, notaries, translators, couriers, and service providers.
- Assisting with the registration of marriages in Israel and status-regulation procedures.
- Managing customer relations and providing support.
- Complying with legal, accounting, and record-keeping obligations.
- Protecting the website, preventing fraud, and improving the user experience.
Information will not be used for purposes unrelated to the Agency’s activities unless consent has been obtained or such use is permitted by law.
3. Voluntary Submission of Information
Providing information through the website or other communication channels is voluntary and is not a legal obligation unless stated otherwise.
However, without the required information or documents, we may be unable to respond to an enquiry, assess a case, or provide the requested service.
Users undertake to provide information that is true, accurate, complete, and up to date and to ensure that they are authorised to provide information or documents relating to another person.
4. Data Retention
Information will be retained for as long as reasonably necessary to provide the services, complete the engagement, process enquiries, comply with legal and accounting obligations, protect the Agency’s rights, and manage disputes.
Documents that are no longer required will be deleted or their retention will be restricted, subject to applicable law and the Agency’s legitimate needs.
5. Cookies and Tracking Technologies
The website may use cookies and similar technologies for:
- Operating the website properly.
- Remembering user preferences.
- Analysing website traffic and usage.
- Improving content and performance.
- Security and prevention of misuse.
- Measuring advertising performance where advertising tools are used.
The website may use external services such as Google Analytics, advertising tools, social-media components, or spam-prevention systems.
You may restrict or delete cookies through your browser settings. Blocking certain cookies may affect the operation of parts of the website.
6. Disclosure of Information to Third Parties
To provide the services, information may be disclosed, only to the extent necessary, to parties including:
- Hosting, website maintenance, email, and customer-management providers.
- Payment-processing providers.
- Translators, notaries, apostille, and legalisation providers.
- Marriage registrars and authorised officiants.
- Governmental, municipal, consular, or judicial authorities.
- Embassies and consulates.
- Courier and delivery companies.
- Professional advisers and service providers assisting with the engagement.
- Competent authorities where disclosure is required by law.
We will not sell personal information to third parties or disclose it for unrelated third-party marketing purposes without appropriate consent.
7. International Transfers of Information
Because some services are provided through authorities and service providers in other countries, information and documents may be transferred outside Israel, including to the United States, Georgia, Cyprus, the Czech Republic, Ukraine, or other countries in which the service is performed.
Information will be transferred only where necessary to provide the requested service and in accordance with applicable legal requirements.
Users understand that the level of data protection in another country may differ from the level of protection available in Israel.
8. Marketing Communications
Where you have given your consent, the Agency may send information, updates, and offers concerning its services by email, SMS, WhatsApp, or another communication channel.
You may withdraw your consent to receive marketing messages at any time by using the unsubscribe option or contacting the Agency.
Following an unsubscribe request, the Agency may still send operational communications necessary to provide a service or perform an agreement.
9. Information Security
The Agency applies reasonable and commonly accepted measures to protect information, including restricting access permissions and using secure communication and storage systems.
However, no system can be guaranteed to be completely secure, and the Agency cannot guarantee absolute protection against unauthorised access, cyberattacks, technical failures, or data loss beyond its reasonable control.
10. Your Rights
Subject to applicable law, you may:
- Request access to information retained about you.
- Request the correction of inaccurate, incomplete, or outdated information.
- Request deletion where there is no legal obligation or lawful reason to retain the information.
- Request that marketing communications be stopped.
- Request additional information regarding how your personal information is used.
To process a request, we may require information that enables us to verify your identity.
11. External Links and Services
The website may contain links to government websites, social networks, payment systems, or third-party services.
Your use of those services is subject to their respective privacy policies and terms. The Agency is not responsible for how third parties collect or process information.
12. Changes to This Privacy Policy
The Agency may update this Policy from time to time, including following changes in law, services, or the technologies used.
The updated version published on the website shall be the binding version.
13. Contact Information
For questions, requests, or enquiries regarding privacy and personal information, please contact us:
Telephone, WhatsApp, and Telegram: +972-52-569-65-80
Email: abindersam@gmail.com
Website: https://ec-passport.co.il/
Offices by prior appointment:
34 Herut Street, Ramat Gan
9 Masada Street, Bnei Brak
Last updated: 11 July 2026